Accessibility

Support for the Mobility Impaired

Our Victorian house is built atop a hill and has a total of 7 steps and a slope from car park to front door. Three bedrooms are on the first floor, with a wide wooden curved staircase to reach, and one bedroom is on the second floor via another staircase. The location, position and style of the house would make it difficult for anybody with moderately-severe mobility problems to use the facilities with the degree of comfort we wish to afford all our guests. Please advise us of any impairment which may impede your ability to respond to alarms or to exit the building so that we can ensure extra care in case of emergency.


Support for the Visually Impaired

We are sensitive to the needs of guests with visual impairments, and will quietly and naturally offer any personalised assistance and hospitality necessary on request – for example, large print menus, and we are happy to describe menu options aloud, provide higher-wattage lightbulbs where useful, etc. Please advise us of any impairment which may impede your ability to respond to alarms or exit the building so that we can ensure extra care in case of emergency.


Support for the Hearing Impaired

We are sensitive to the needs of people with hearing impairments, and will considerately and naturally offer any service necessary on request. We do not have specialist equipment or facilities, but have a hospitiable, personalised service-attitude to all guests. Please advise us of any impairment which may impede your ability to respond to alarms or to exit the building so that we can ensure extra care in case of emergency.

Useful Information

Tel: 0169 77 47 300 e-mail info@brooksidevilla.com 

MASTERCARD & VISA ACCEPTED 

Postal Address: Denise Collins, Brookside Villa B&B Hadrians Wall, Gilsland, CA8 7DA Map Reference: NY 628 666

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